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Customer reviews of West Midlands Cars Ltd

At West Midlands Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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West Midlands Cars Ltd

West Midlands Cars Ltd
5
4.8

Based on 160 customer reviews

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  • 5

    Great time buying first car

    By Cerian O on 11 June 2019 | Purchase not verified

    Easy, fast service very friendly and helpful will recommend highly


  • 5

    Not as good as it seems

    By Darron T on 10 June 2019 | Purchase not verified

    I bought a 2012 peugeot 308ehdi from here. They arranged the finance which wasn't easy because I don't work so I am grateful for that. The person I dealt with was clearly in a rush but seemed very friendly. I never saw an AA report which was mentioned in the advert. The specification on the advert was not for my model and age so a little disappointed that the spec wasn't as good as the advert but there is a disclaimer saying it might not be correct. I had a problem with the drivers electric window 6-7 weeks after buying, I rang them and they didn't want to know, said its not included in the warranty. As a dealer they automatically give 6 months warranty by law, they say 2 months but give no details of the warranty which was a warning sign. They refused to fix the fault with the window and I had to get it fixed elsewhere. The garage itself is a former pub car park with no facilities other than a caravan so don't get caught short. I would have given 5 stars but now with the issues it's 2


  • 5

    Excellent service from West Midlands Cars

    By David L on 08 June 2019 | Purchase not verified

    Excellent service, made to feel welcome and wanted, will definitely be coming back in the future and I'll be recommending to all I know.


  • 5

    Exclent seller of used cars and will recommend

    By Stuart A on 08 June 2019 | Purchase not verified

    Very very helpful and welcoming, I would highly recommend to anyone looking for a car


  • 5

    Exclent seller of used cars and will recommend

    By Bebbie W on 03 June 2019 | Purchase not verified

    Very helpful and friendly service. Waited after hours for us to view car.


  • 5

    Fast and good service

    By Damien L on 30 May 2019 | Purchase not verified

    Feedback on Mercedes C Class sale in April: Mr T offered good, straightforward service. When there was an issue he dealt with it quickly, efficiently and honestly. Can't ask for much more really. Thank you!


  • 5

    Exclent seller of used cars and will recommend

    By Luke R on 29 May 2019 | Purchase not verified

    Very good dealer would definitely recommend to family & friends... thanks Mr T


  • 5

    Fantastic customer service

    By Shah I on 28 May 2019 | Purchase not verified

    Great experience, friendly and quick service - great value for money .


  • 5

    Excellent service from West Midlands Cars

    By Julie L on 22 May 2019 | Purchase not verified

    Very good experience mr T was very helpful and profession sorted the mot fixed whatever needed without any hesitation highly reccomend


  • 5

    West Midlands cars limited

    By Henry W on 21 May 2019 | Purchase not verified

    Excellent experience all round. Very excited to drive my new 3 series, when there was a problem with the car they got it fixed straight away without question.