Customer reviews of West Midlands Cars Ltd

By Harriet C on 22 June 2019 | Purchase not verified

We bought a Volvo v40 from west Midlands cars. The price was excellent and they made sure there was a 12 month mot on the car before we drove it off the forecourt. Excellent experience buying from here. I would definitely recommend buying from here.

By Pauline A on 20 June 2019 | Purchase not verified

Had the pleasure of buying my car from this company and I was delivered with best customer service anyone can ask for. Mr T was very helpful and friendly and knowledgeable about the car he made experience of buying car very easy and comfortable with sorting the finance and making sure car was fully cleaned up on collection

By Alex C on 18 June 2019 | Purchase not verified

Very helpful and friendly staff processed things very quickly very happy customer

By Tim G on 14 June 2019 | Purchase not verified

Excellent sales, very friendly and knowledgeable. Very positive experience. Would use this company again

By Cerian O on 11 June 2019 | Purchase not verified

Easy, fast service very friendly and helpful will recommend highly

By Darron T on 10 June 2019 | Purchase not verified

I bought a 2012 peugeot 308ehdi from here. They arranged the finance which wasn't easy because I don't work so I am grateful for that. The person I dealt with was clearly in a rush but seemed very friendly. I never saw an AA report which was mentioned in the advert. The specification on the advert was not for my model and age so a little disappointed that the spec wasn't as good as the advert but there is a disclaimer saying it might not be correct. I had a problem with the drivers electric window 6-7 weeks after buying, I rang them and they didn't want to know, said its not included in the warranty. As a dealer they automatically give 6 months warranty by law, they say 2 months but give no details of the warranty which was a warning sign. They refused to fix the fault with the window and I had to get it fixed elsewhere. The garage itself is a former pub car park with no facilities other than a caravan so don't get caught short. I would have given 5 stars but now with the issues it's 2

By David L on 08 June 2019 | Purchase not verified

Excellent service, made to feel welcome and wanted, will definitely be coming back in the future and I'll be recommending to all I know.

By Stuart A on 08 June 2019 | Purchase not verified

Very very helpful and welcoming, I would highly recommend to anyone looking for a car

By Bebbie W on 03 June 2019 | Purchase not verified

Very helpful and friendly service. Waited after hours for us to view car.

By Damien L on 30 May 2019 | Purchase not verified

Feedback on Mercedes C Class sale in April: Mr T offered good, straightforward service. When there was an issue he dealt with it quickly, efficiently and honestly. Can't ask for much more really. Thank you!